Effective Date: January 01, 2025

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HandyHero305 LLC ("HandyHero305", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website, HandyHero305.com ("Website"), and the services offered through it, including connecting with handyman professionals.

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By accessing or using our Website or services, you agree to this Privacy Policy. If you do not agree, please do not use our Website.

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1. Information We Collect

We collect information directly from you, automatically when you visit the Website, and from third-party sources where permitted.

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a. Information You Provide

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• Contact Information: Name, email, phone number, and address.
  
  
• Booking Details: Service requests, property details, project notes.
  
  
• Account Information (if applicable): Username, password.
  
  
• Payment Information: Billing address, payment method (processed through secure third-party providers).
  
  
• Communications: Emails, messages, reviews, and customer support inquiries.
  
  

b. Information We Automatically Collect

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• Device & Usage Data: IP address, browser type, operating system, pages visited, time spent.
  
  
• Cookies & Similar Technologies: For personalization, analytics, and marketing (see Section 7).
  
  

c. Information from Third Parties

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We may collect information from service providers or partners, such as:

• Handymen or contractors you connect with through the platform
  
  
• Payment processors
  
  
• Advertising networks and analytics services
  
  

2. How We Use Your Information

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We use your data for legitimate business interests, including to:

• Provide and manage handyman services
  
  
• Communicate with you about appointments, estimates, and account information
  
  
• Process payments and invoices
  
  
• Respond to inquiries or support requests
  
  
• Improve the Website and user experience
  
  
• Send promotional emails (you may opt-out at any time)
  
  
• Comply with legal obligations
  
  

3. How We Share Your Information

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We do not sell your personal information. We may share your data in the following ways:

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• With Service Providers: Independent contractors and professionals who provide the services you request.
  
  
• With Vendors: Payment processors, hosting providers, customer support tools.
  
  
• With Legal Authorities: To comply with law, court orders, or legal processes.
  
  
• With Business Transfers: In case of a merger, acquisition, or sale of assets.
  
  

All third parties are bound by contractual obligations to keep your data secure and confidential.

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4. Your Rights & Choices

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Depending on your location, you may have the following rights:

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US Residents:

• Right to Know: Request details about the personal data we collect and how we use/share it.
  
  
• Right to Delete: Request deletion of your personal data.
  
  
• Right to Opt-Out: You may opt-out of data sales (we don’t sell data, but we honor the request).
  
  
• Right to Non-Discrimination: You won’t be penalized for exercising your rights.
  
  

To exercise your rights, email us at: info@handyhero305.com

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5. Data Retention

We retain your data only as long as needed for the purposes outlined in this Policy or as required by law. Afterward, data is securely deleted or anonymized.

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6. Data Security

We use industry-standard technical and organizational safeguards to protect your information, including encryption, secure servers, and access controls. However, no system can guarantee 100% security, and you use our Website at your own risk.

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7. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Analyze traffic and usage patterns
  
  
• Save your preferences
  
  
• Deliver targeted advertising
  
  

You can control cookie settings through your browser or opt out of certain tracking using tools like YourAdChoices 

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8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information immediately.

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9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.

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10. International Transfers

If you access the Website outside the United States, your information may be transferred to, stored, and processed in the U.S. By using the Website, you consent to this transfer.

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11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last Updated” date at the top. Major changes will be communicated via email or a Website notice.

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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HandyHero305 LLC

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Email: info@handyhero305.com

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Phone: (305) 7901904

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